Posts Tagged ‘business coaching’

Coulda, Woulda, Shoulda

Thursday, July 22nd, 2010

As the World Cup fades from memory (mine anyway) fans of all but the winners, Spain, will have been reflecting on what might have been.

Another 4 years of build-up to the 2010 World Cup, promises of success, and fanatical support, came to nothing on the playing fields of South Africa. Crushing disappointment remains for all but those with just a passing interest and of course the winners.

The good news is that it was only a football tournament. Nobody got hurt and we all live to fight another day. I have sympathy for those that paid large sums of money to see a team underperform on the world stage but as with all things, there really are no guarantees. You pay your money and you take your chance, as the saying goes.

Speaking of sayings, one of my favourites, and one extremely annoying to the few burdened people that I play golf with, is ‘Coulda, woulda, shoulda’. I could have played a better shot. I would have made the green. I should have used a more appropriate club. They come thick and fast after every dud shot. Never after a great one! As a relatively new player, I still hit my fair share of bad shots, but my mind set has changed. I realise I can only affect the the shot I am playing right now. Not the ones I’ve already played. They are history and I have to learn from what I did wrong. Not the ones I’m going to play. Other than having the correct kit such as waterproofs if it rains (it is truly miserable playing golf whilst soaked to the skin) and a drink or a snack, there’s not much you can you do.

No, it’s just that one shot. Right here, right now….

As I view the position of the ball, the distance ahead and take into account wind strength and direction, it is this shot and this shot only that I am able to influence. My club selection done, I approach the ball and, stopping short, I take a couple of practice swings. I then address the ball, assuming my stance, softening my knees, moving my weight onto the balls of my feet whilst keeping my heels grounded. Club head square to the ball, breathing regular, I start my backswing, keeping my head still and looking at the ball and only the ball. I bring the club head through the ball at an even tempo, still continuing to look only at the ball. Only as I complete the follow through with the club do I move my eyes away from where the ball once stood….

Great shot or terrible, that shot is now consigned to history and the next one demands my undivided attention. There’s nothing that a ‘coulda, woulda, shoulda’ will do to help.

And so it is in life and business. We can say ‘coulda, woulda, shoulda’ all day long about everything and everyone. But it won’t matter. Excuses and recriminations won’t help you. Learn from the past, be better prepared for the future, but give your here and now the courtesy of your complete attention.

Today can close the door on the failures of yesterday and open the doors that lead to the success of tomorrow. Today wants all of you to itself, and rightly so. Get out there, make the most of it. Not everything will go to plan, but hey, that really is life! And you know, sometimes, when plans go awry it can turn out for the best.

Thanks for stopping by.

PS – If you find your plans consistently come to nothing, maybe take a look at your plans. Go through them with a friend (or an Acquire coach!) to get a different perspective. It’s a good thing to have a plan but give yourself a fighting chance to start with :)

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Who are you and what do you do?

Tuesday, June 15th, 2010

I recently sat down with a small company that was asking for help with its marketing. Huh? Yes, marketing. We have many years of sales and marketing experience and we get asked to help in this area often, along with my innovative business coaching engagements.

What was fascinating about the conversation was that having sat and listened to what was required and what the end result should look like, I asked what I thought were some basic questions. How are you positioning yourself versus your competition? What is your USP, if any? What are your core focus areas and what are you secondary areas of interest? What is your strategy going forward in terms of emerging markets and technology?

Long silence.

I suggested that it might be a good idea to have this information before throwing large sums of money at marketing campaigns. And that having some supporting collateral would also be useful.

Nodding heads.

So what are the answers…..? Long silence.

Would it be beneficial to have some time with the key stakeholders in a room together to get this stuff worked out? Nodding heads.

The next step is a one day session working through these very key areas, with me acting as the facilitator. A good facilitator doesn’t need to have industry specific knowledge but in this case I know the customer’s marketplace very well so can add even more value to the process.

As a coach I enjoy the role of facilitator and it’s a role I do perform well (I know that sounds immodest but it’s true). If you find yourself with a need to ‘fill-in the blanks’ for your business or for a particular project, feel free to get in touch. I’d be happy to act as coach or facilitator for you. Just leave a comment and I’ll get right back to you.

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Break, Fix, Improve – Part 2

Tuesday, May 25th, 2010

OK so we knew this one was coming!

In the previous post we were talking about something being broken, fixed and improved, in order to be stronger. In that post the subject was me. And a dodgy knee caused by my stubborn stupidity amongst other things.

But you have to admit that the parallels to businesses with issues are striking. Think of this. There’s a business problem, albeit small, and so you ignore it. It’s gets a little worse but you can still work through or around it. Eventually the issue can no longer be ignored. It’s got to the point where the business can no longer function normally anymore.

So what should one do? Limp along with a fundamentally broken business, whilst losing valuable customers and staff? Or maybe look to address the issues? And in doing so work to ensure that the problems are dealt with and unlikely to return. And of course finally, to not only fix the immediate issue but to become stronger for the experience.

All sounds very obvious so far right? But you’d be amazed by how often issues are just left to fester. Things either slowly fall apart or people learn to live with them.

One of the many things a business coach can do is help organisations to deal with exactly this kind of scenario. Sometimes it takes an ‘outsider’ to be the bad guy, to call it as it is and suggest appropriate responses and changes. The keys are objectivity and independence. A coach has a brief to help the business. Whilst it’s important, in my opinion, to have an understanding of the broader scenario, a good coach will work to the brief for the benefit of the business, without being swayed by politics or other influences.

We evaluate a problem, propose remedies, assist in implementation if required and help you and your business emerge stronger than ever.

In fact, we help with this scenario more than any other. If the above is familiar to you or there’s another issue or question that springs to mind and you’d like to talk it through with me, please do get in touch. I look forward to hearing from you.

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Break, Fix, Improve

Friday, May 21st, 2010

For those of you who don’t know, I like to run. I’m not saying I’m any good, I just enjoy it. Outside or on the treadmill, running enables me to clear my mind and to stay fit at the same time, as well as catching up with my iTunes library. Just recently I’ve had a niggle in my left knee. Nothing too bad to start with, but I ignored it and it got progressively worse. A few days ago I was running on my treadmill (thinking this would be easier on a sore knee!) and I had to stop. It suddenly really hurt and I slowed to a walking pace. After a few minutes the pain had cleared and I upped the pace once more. For a about 5 seconds, and BAM! My knee just gave out. Finally, I took this as a sign to get off, apply ice and to check out symptoms, diagnoses and suggested treatments.

So here I am needing to train for a 20K off-road event next month and unable to run. I need to rehab my knee first before entertaining serious training. I ignored the warning signs and I’m now paying the price.

The good news is that I’ve established that I neglected some things in my training which, along with just plain doing too much too soon, contributed to the injury. So along with fixing this particular problem, I now know how to improve my fitness regime.

I will come back stronger.

Business parallels? You bet! One for next time…..

If you need assistance identifying or fixing issues within your career or business, please get in touch.

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Spikes and troughs

Friday, May 21st, 2010

As you may have read in a previous post, each and every one of us is subject to the influence of circadian rhythms and our body clock. We are all influenced, every day, by the ups and downs of our energy flow.

This subject, combined with some of my own recent business experiences, got me thinking about the peaks and troughs that our businesses experience and the levels of productivity we attain during these periods.

The week after Easter I worked really hard trying to follow up with clients, chasing open proposals and attempting to connect with new prospects. At the end of the week I was exhausted, disappointed and generally de-motivated.

The reason for this is that here in the UK we have a holiday on the Friday before Easter Sunday as well as the Monday. The rest of the week is often taken as vacation to coincide with the school holidays and to get 10 continuous days out of the office using only 4 vacation days!

I know this. I know it’s like it every year. I don’t know what I was thinking. I guess I got a little carried away by all the great things going on at the moment. But I kept hammering away to little avail. The lights were only dimly on and nobody was at home. And yes, that applies to me too! But hey, I’m human and still make mistakes. At least this time I feel I’ve learned the lesson.

What would I have lost by focusing on work that I could just do in isolation and taking a couple of days out to spend with my own children? My guess is nothing. I could have a had a great week, enjoyed time with my kids and come back the following week refreshed and raring to go.

If we extrapolate my example across all the businesses out there, how many of us foresee, for example, the seasonal shifts and plan around them to maximise our productivity. How many of us waste time, energy and money in the wrong place and at the wrong time? Heading for a slow period? What a great time to give your customer facing staff some training. If there’s little going on it’s not going to hurt to take your sales reps off the road for a few days in order that they go back out there up-skilled and motivated right?

Incidentally, if you want access to the best sales training on the market, contact us please. We partner with a company that delivers astonishing results and we get great rates in the process!

The converse is also true. If there’s a busy period coming up you’re going to want to ensure that all your staff are ready to go, and absolutely not booked on training or out on vacation. In today’s business climate, a slow response to email, a couple of rings too many on the phone and that customer or prospect it gone. And then you have to spend a ton of money to get them back.

So to recap, let’s give some thought to planning around seasonal or industry peaks and slumps to maximise our productivity, results and motivation!

If you’d like help in planning for these events or more information regarding leading-edge training programmes, please get in touch by clicking through the contact form.

Thanks for stopping by and please visit again soon.

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